Open the Service Desktop Manager

About this task

Use these steps to open a Service Desktop Manager session.

In the header area, click the to open the System Management work area.
Click the Service Desktop Manager tab to view the Service Desktop Manager screen.

Figure 1. Example of Service Desktop Manager screen
Make a selection.
- Lock Screen Switch User is used to switch to a new user and requires a log in.
  - For details, see System logon.
- User Accounts is used to log into Data Privacy.
  - For details, see Data Privacy.
- TiP Virtual Assistant provides live, on-demand support.
  - For details, see TiP Virtual Assist activation.
- Diagnostics is for service only, and thus unavailable.
- ImageSnap is for service only, and thus unavailable.
- Guided Install displays the list of Guided Install applications.
  - For details, see Guided Install.
- Start initiates a Guided Install application.
  - For details, see Open Guided Install.
- Service Browser opens the MR Service Desktop.
  - For details, see Open the MR Service Desktop.
- TPS Reset is used when instructed by either a system message or an InSite technician.
  - For details, see .TPS reset
- C Shell is used to open a command line window that allows command line entries. Typically this is only for service and researchers. Only MR users that have been assigned to the LinuxShellGroup by the site administrator will be able to enter information on the Command line window.
- System Restart restarts the system.
  - For details, see System restart.
- Monitor Settings is for service only, and thus unavailable.